Access to service is disrupted

Incident Report for US Production Cloud

Resolved

This incident has been resolved.
Posted Mar 28, 2025 - 02:03 UTC

Investigating

Service access from Northern California area has been disrupted since 2025-03-28 01:18:34. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Mar 28, 2025 - 01:38 UTC
This incident affected: Uprise (Web interface).