All Systems Operational

About This Site

Welcome to the US Production Cloud component availability tracking page.

API Operational
90 days ago
99.96 % uptime
Today
App login APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber location APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device summary APIs ? Operational
90 days ago
99.92 % uptime
Today
Subscriber device detail APIs ? Operational
90 days ago
99.96 % uptime
Today
Subscriber node (Gateway or Extender) APIs ? Operational
90 days ago
99.96 % uptime
Today
Subscriber summary APIs ? Operational
90 days ago
99.96 % uptime
Today
Onboarding services network connectivity Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud assignment redirector ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud controller ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber network statistics collection ? Operational
90 days ago
100.0 % uptime
Today
Workpass Guest Services Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest login portal ? Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest portal APIs ? Operational
90 days ago
100.0 % uptime
Today
Misc Services Operational
90 days ago
100.0 % uptime
Today
Optimizer ? Operational
90 days ago
100.0 % uptime
Today
Guard ? Operational
90 days ago
100.0 % uptime
Today
Overlord ? Operational
90 days ago
100.0 % uptime
Today
Signal Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
100.0 % uptime
Today
Signal jobs ? Operational
Apptime Operational
90 days ago
99.97 % uptime
Today
Apptime Service ? Operational
90 days ago
100.0 % uptime
Today
Apptime API ? Operational
90 days ago
99.95 % uptime
Today
Uprise Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
100.0 % uptime
Today
HomePass - Google Store Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS athena-us-west-2 ? Operational
AWS ses-us-west-2 ? Operational
AWS docdb-us-west-2 ? Operational
AWS dynamodb-us-west-2 ? Operational
AWS ec2-us-west-2 ? Operational
AWS ecs-us-west-2 ? Operational
AWS eks-us-west-2 ? Operational
AWS elasticache-us-west-2 ? Operational
AWS elasticsearch-us-west-2 ? Operational
AWS elb-us-west-2 ? Operational
AWS emr-us-west-2 ? Operational
AWS glue-us-west-2 ? Operational
AWS kms-us-west-2 ? Operational
AWS lambda-us-west-2 ? Operational
AWS rds-us-west-2 ? Operational
AWS s3-us-west-2 ? Operational
Misc. 3rd Party Infrastructure Operational
Heroku Operational
Zuora Production API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023
Resolved - This incident has been resolved.
Dec 7, 06:08 UTC
Investigating - Service access from Northern Virginia area has been disrupted since 2023-12-07 03:53:01. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Dec 7, 04:27 UTC
Resolved - This incident has been resolved.
Dec 7, 05:24 UTC
Investigating - Service access from Tokyo area has been disrupted since 2023-12-07 03:53:24. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Dec 7, 04:24 UTC
Resolved - This incident has been resolved.
Dec 7, 05:19 UTC
Investigating - Service access from Tokyo area has been disrupted since 2023-12-07 03:58:13. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Dec 7, 04:28 UTC
Resolved - This incident has been resolved.
Dec 7, 05:18 UTC
Investigating - Service access from Northern Virginia area has been disrupted since 2023-12-07 03:53:01. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Dec 7, 04:27 UTC
Resolved - This incident has been resolved.
Dec 7, 05:18 UTC
Investigating - Service access from Northern Virginia area has been disrupted since 2023-12-07 03:53:01. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Dec 7, 04:27 UTC
Dec 6, 2023

No incidents reported.

Dec 5, 2023
Resolved - This incident has been resolved.
Dec 5, 08:36 UTC
Update - Validation complete. Deployment successful.
Dec 5, 08:36 UTC
Update - Deployment complete, running validation.
Dec 5, 07:41 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Dec 5, 07:19 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Dec 5, 07:15 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying 1.118.4 version to cloud.. An event will be created here denoting the completion of the maintenance.
Dec 5, 07:05 UTC
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Resolved - This incident has been resolved.
Dec 1, 07:43 UTC
Update - Validation complete. Deployment successful.
Dec 1, 07:43 UTC
Update - Deployment complete, running validation.
Dec 1, 06:46 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying new version to cloud.. An event will be created here denoting the completion of the maintenance.
Dec 1, 06:42 UTC
Nov 30, 2023

No incidents reported.

Nov 29, 2023
Resolved - This incident has been resolved.
Nov 29, 09:14 UTC
Update - Wifi Motion Feature enabled again
Nov 29, 09:14 UTC
Identified - Plume US production Cloud is under maintenance due to a wifi Motion Feature temporarily disabled. An event will be created here denoting the completion of the maintenance.
Nov 29, 06:08 UTC
Nov 28, 2023
Resolved - This incident has been resolved.
Nov 28, 11:57 UTC
Update - Validation complete. Deployment successful.
Nov 28, 11:57 UTC
Update - Deployment complete, running validation.
Nov 28, 11:19 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Nov 28, 10:58 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Nov 28, 10:54 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying 1.118.3 version to cloud.. An event will be created here denoting the completion of the maintenance.
Nov 28, 10:28 UTC
Resolved - This incident has been resolved.
Nov 28, 10:12 UTC
Update - Validation complete. Deployment successful.
Nov 28, 10:12 UTC
Update - Deployment complete, running validation.
Nov 28, 09:06 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Nov 28, 08:45 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Nov 28, 08:30 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying new version to cloud.. An event will be created here denoting the completion of the maintenance.
Nov 28, 01:08 UTC
Nov 27, 2023
Resolved - Maintenance is successfully completed.
Nov 27, 22:09 UTC
Identified - Plume US production Cloud is under maintenance due to a external vendor MyWiFi is updating their internal cloud monitoring and no feature impact is expected. . An event will be created here denoting the completion of the maintenance.
Nov 27, 20:14 UTC
Nov 26, 2023

No incidents reported.