All Systems Operational

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Welcome to the US Production Cloud component availability tracking page.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
App login APIs ? Operational
90 days ago
99.93 % uptime
Today
Subscriber location APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device summary APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device detail APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber node (Gateway or Extender) APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber summary APIs ? Operational
90 days ago
100.0 % uptime
Today
Onboarding services network connectivity Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud assignment redirector ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud controller ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber network statistics collection ? Operational
90 days ago
100.0 % uptime
Today
Workpass Guest Services Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest login portal ? Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest portal APIs ? Operational
90 days ago
100.0 % uptime
Today
Misc Services Operational
90 days ago
100.0 % uptime
Today
Optimizer ? Operational
90 days ago
100.0 % uptime
Today
Guard ? Operational
90 days ago
100.0 % uptime
Today
Overlord ? Operational
90 days ago
100.0 % uptime
Today
Signal Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
100.0 % uptime
Today
Signal jobs ? Operational
Apptime Operational
90 days ago
100.0 % uptime
Today
Apptime Service ? Operational
90 days ago
100.0 % uptime
Today
Apptime API ? Operational
90 days ago
100.0 % uptime
Today
Uprise Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
100.0 % uptime
Today
HomePass - Google Store Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS athena-us-west-2 ? Operational
AWS ses-us-west-2 ? Operational
AWS docdb-us-west-2 ? Operational
AWS dynamodb-us-west-2 ? Operational
AWS ec2-us-west-2 ? Operational
AWS ecs-us-west-2 ? Operational
AWS eks-us-west-2 ? Operational
AWS elasticache-us-west-2 ? Operational
AWS elasticsearch-us-west-2 ? Operational
AWS elb-us-west-2 ? Operational
AWS emr-us-west-2 ? Operational
AWS glue-us-west-2 ? Operational
AWS kms-us-west-2 ? Operational
AWS lambda-us-west-2 ? Operational
AWS rds-us-west-2 ? Operational
AWS s3-us-west-2 ? Operational
Misc. 3rd Party Infrastructure Operational
Heroku Operational
Zuora Production API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Maintenance: Deploying 1.109.2 version to cloud.
Resolved - This incident has been resolved.
May 24, 08:42 UTC
Update - Validation complete. Deployment successful.
May 24, 08:41 UTC
Update - Deployment complete, running validation.
May 24, 08:23 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
May 24, 08:15 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
May 24, 08:12 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying 1.109.2 version to cloud.. An event will be created here denoting the completion of the maintenance.
May 24, 05:40 UTC
May 23, 2023

No incidents reported.

May 22, 2023
Maintenance: Deploying 1.109.2 version to cloud.
Resolved - This incident has been resolved.
May 22, 08:54 UTC
Update - Validation complete. Deployment successful.
May 22, 08:53 UTC
Update - Deployment complete, running validation.
May 22, 08:27 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
May 22, 08:16 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
May 22, 08:03 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying 1.109.2 version to cloud.. An event will be created here denoting the completion of the maintenance.
May 22, 07:51 UTC
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023
Maintenance: Deploying 1.109.1 version to cloud.
Resolved - This incident has been resolved.
May 19, 08:09 UTC
Update - Validation complete. Deployment successful.
May 19, 08:09 UTC
Update - Deployment complete, running validation.
May 19, 06:56 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
May 19, 06:45 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
May 19, 06:40 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying 1.109.1 version to cloud.. An event will be created here denoting the completion of the maintenance.
May 19, 05:47 UTC
May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

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