All Systems Operational

About This Site

Welcome to the US Production Cloud component availability tracking page.

API Operational
90 days ago
99.99 % uptime
Today
App login APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber location APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device summary APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device detail APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber node (Gateway or Extender) APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber summary APIs ? Operational
90 days ago
100.0 % uptime
Today
Command API ? Operational
90 days ago
99.93 % uptime
Today
Onboarding services network connectivity Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud assignment redirector ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud controller ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber network statistics collection ? Operational
90 days ago
100.0 % uptime
Today
Workpass Guest Services Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest login portal ? Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest portal APIs ? Operational
90 days ago
100.0 % uptime
Today
Misc Services Operational
90 days ago
100.0 % uptime
Today
Optimizer ? Operational
90 days ago
100.0 % uptime
Today
Guard ? Operational
90 days ago
100.0 % uptime
Today
Overlord ? Operational
90 days ago
100.0 % uptime
Today
Signal Operational
90 days ago
99.98 % uptime
Today
Web interface ? Operational
90 days ago
99.98 % uptime
Today
Signal jobs ? Operational
Apptime Operational
90 days ago
100.0 % uptime
Today
Apptime Service ? Operational
90 days ago
100.0 % uptime
Today
Apptime API ? Operational
90 days ago
100.0 % uptime
Today
Uprise Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
99.97 % uptime
Today
HomePass - Google Store Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS athena-us-west-2 ? Operational
AWS ses-us-west-2 ? Operational
AWS docdb-us-west-2 ? Operational
AWS dynamodb-us-west-2 ? Operational
AWS ec2-us-west-2 ? Operational
AWS ecs-us-west-2 ? Operational
AWS eks-us-west-2 ? Operational
AWS elasticache-us-west-2 ? Operational
AWS elasticsearch-us-west-2 ? Operational
AWS elb-us-west-2 ? Operational
AWS emr-us-west-2 ? Operational
AWS glue-us-west-2 ? Operational
AWS kms-us-west-2 ? Operational
AWS lambda-us-west-2 ? Operational
AWS rds-us-west-2 ? Operational
AWS s3-us-west-2 ? Operational
Misc. 3rd Party Infrastructure Operational
Heroku Operational
Zuora Production API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 29, 2023
Resolved - This incident has been resolved.
Jan 29, 04:52 UTC
Investigating - Service access from Northern California area has been disrupted since 2023-01-29 03:57:03. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Jan 29, 04:02 UTC
Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 21:38 UTC
Update - Validation complete. Deployment successful.
Jan 25, 21:38 UTC
Update - Deployment complete, running validation.
Jan 25, 21:10 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Jan 25, 21:01 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Jan 25, 20:57 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying 1.103.5 version to cloud. An event will be created here denoting the completion of the maintenance.
Jan 25, 20:46 UTC
Jan 24, 2023
Resolved - This incident has been resolved.
Jan 24, 08:10 UTC
Update - Validation complete. Deployment successful.
Jan 24, 08:10 UTC
Update - Deployment complete, running validation.
Jan 24, 07:30 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Jan 24, 07:21 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Jan 24, 07:16 UTC
Identified - Plume US production Cloud is under maintenance due to a deploying 1.103.4 version to cloud. An event will be created here denoting the completion of the maintenance.
Jan 24, 06:43 UTC
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.