Access to service is disrupted

Incident Report for US Production Cloud

Resolved

This incident has been resolved.
Posted Mar 29, 2025 - 22:24 UTC

Investigating

Service access from Northern California area has been disrupted since 2025-03-29 21:33:31. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Mar 29, 2025 - 21:53 UTC
This incident affected: Uprise (Web interface).
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