Access to service is disrupted

Incident Report for US Production Cloud

Resolved

This incident has been resolved.
Posted Oct 09, 2024 - 08:39 UTC

Investigating

Service access from Northern California area has been disrupted since 2024-10-09 07:49:14. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Oct 09, 2024 - 08:09 UTC
This incident affected: Uprise (Web interface).