Access to service is disrupted

Incident Report for US Production Cloud

Resolved

This incident has been resolved.
Posted Mar 29, 2025 - 18:48 UTC

Investigating

Service access from Northern California area has been disrupted since 2025-03-29 17:58:56. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Mar 29, 2025 - 18:19 UTC
This incident affected: Uprise (Web interface).