Maintenance: Plume US Cloud is under maintenance to deploy an updated WorkPass Guest Services
Resolved
This incident has been resolved.
Posted Mar 22, 2023 - 13:37 UTC
Update
Validation complete. Deployment successful.
Posted Mar 22, 2023 - 13:37 UTC
Identified
Plume US production Cloud is under maintenance due to a plume US Cloud is under maintenance to deploy an updated WorkPass Guest Services. An event will be created here denoting the completion of the maintenance.
Posted Mar 22, 2023 - 13:06 UTC
This incident affected: API (App login APIs, Subscriber location APIs, Subscriber device summary APIs, Subscriber device detail APIs, Subscriber node (Gateway or Extender) APIs, Subscriber summary APIs), Onboarding services network connectivity (Onboarding - Subscriber cloud assignment redirector, Onboarding - Subscriber cloud controller, Onboarding - Subscriber network statistics collection), AWS Infrastructure (AWS athena-us-west-2, AWS ses-us-west-2, AWS docdb-us-west-2, AWS dynamodb-us-west-2, AWS ec2-us-west-2, AWS ecs-us-west-2, AWS eks-us-west-2, AWS elasticache-us-west-2, AWS elasticsearch-us-west-2, AWS elb-us-west-2, AWS emr-us-west-2, AWS glue-us-west-2, AWS kms-us-west-2, AWS lambda-us-west-2, AWS rds-us-west-2, AWS s3-us-west-2), Workpass Guest Services (Workpass - Guest login portal, Workpass - Guest portal APIs), Signal (Web interface, Signal jobs), Apptime (Apptime Service, Apptime API), Misc Services (Optimizer, Guard, Overlord), Misc. 3rd Party Infrastructure (Heroku, Zuora Production API), Uprise (API, Web interface), and HomePass - Google Store.