All Systems Operational

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Welcome to the US Production Cloud component availability tracking page.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
App login APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber location APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device summary APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device detail APIs ? Operational
90 days ago
99.97 % uptime
Today
Subscriber node (Gateway or Extender) APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber summary APIs ? Operational
90 days ago
100.0 % uptime
Today
Onboarding services network connectivity Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud assignment redirector ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud controller ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber network statistics collection ? Operational
90 days ago
100.0 % uptime
Today
Workpass Guest Services Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest login portal ? Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest portal APIs ? Operational
90 days ago
100.0 % uptime
Today
Misc Services Operational
90 days ago
100.0 % uptime
Today
Optimizer ? Operational
90 days ago
100.0 % uptime
Today
Guard ? Operational
90 days ago
100.0 % uptime
Today
Overlord ? Operational
90 days ago
100.0 % uptime
Today
Signal Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
100.0 % uptime
Today
Signal jobs ? Operational
Apptime Operational
90 days ago
99.93 % uptime
Today
Apptime Service ? Operational
90 days ago
99.86 % uptime
Today
Apptime API ? Operational
90 days ago
100.0 % uptime
Today
Uprise Operational
90 days ago
99.97 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
99.94 % uptime
Today
HomePass - Google Store Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS athena-us-west-2 ? Operational
AWS ses-us-west-2 ? Operational
AWS docdb-us-west-2 ? Operational
AWS dynamodb-us-west-2 ? Operational
AWS ec2-us-west-2 ? Operational
AWS ecs-us-west-2 ? Operational
AWS eks-us-west-2 ? Operational
AWS elasticache-us-west-2 ? Operational
AWS elasticsearch-us-west-2 ? Operational
AWS elb-us-west-2 ? Operational
AWS emr-us-west-2 ? Operational
AWS glue-us-west-2 ? Operational
AWS kms-us-west-2 ? Operational
AWS lambda-us-west-2 ? Operational
AWS rds-us-west-2 ? Operational
AWS s3-us-west-2 ? Operational
Misc. 3rd Party Infrastructure Operational
Heroku Operational
Zuora Production API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Maintenance: Starting infrastructure maintenance.
Resolved - This incident has been resolved.
Nov 20, 10:44 UTC
Update - Validation complete. Infrastructure maintenance successful.
Nov 20, 10:44 UTC
Update - Infrastructure maintenance completed, running validation.
Nov 20, 10:18 UTC
Identified - Plume US Production Cloud is under maintenance due to a starting infrastructure maintenance.. An event will be created here denoting the completion of the maintenance.
Nov 20, 06:57 UTC
Nov 19, 2024
Maintenance: Deploying 1.135.1 version to cloud.
Resolved - This incident has been resolved.
Nov 19, 11:41 UTC
Update - Validation complete. Deployment successful.
Nov 19, 11:41 UTC
Update - Deployment complete, running validation.
Nov 19, 08:14 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Nov 19, 06:56 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Nov 19, 06:41 UTC
Identified - Plume US Production Cloud is under maintenance due to a deploying 1.135.1 version to cloud.. An event will be created here denoting the completion of the maintenance.
Nov 19, 06:04 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Maintenance: Starting infrastructure maintenance.
Resolved - This incident has been resolved.
Nov 13, 10:44 UTC
Update - Validation complete. Infrastructure maintenance successful.
Nov 13, 10:43 UTC
Identified - Plume US Production Cloud is under maintenance due to a starting infrastructure maintenance.. An event will be created here denoting the completion of the maintenance.
Nov 13, 06:22 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Maintenance: Deploying 1.134.7 version to cloud.
Resolved - This incident has been resolved.
Nov 7, 11:55 UTC
Update - Validation complete. Deployment successful.
Nov 7, 11:55 UTC
Update - Deployment complete, running validation.
Nov 7, 08:50 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Nov 7, 08:38 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Nov 7, 07:43 UTC
Identified - Plume US Production Cloud is under maintenance due to a deploying 1.134.7 version to cloud.. An event will be created here denoting the completion of the maintenance.
Nov 7, 07:04 UTC
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